The Future of Feedback Management
FeedoCenter delivers an enterprise-grade feedback management system with AI-powered automation, real-time analytics, and seamless integration—transforming how India collects, processes, and acts on customer feedback.
Revolutionary Features
AI-Powered Intelligence
- Face Recognition: TensorFlow.js-based facial matching
- Quality Scoring: Multi-factor authenticity algorithm
- Fraud Detection: Real-time spam identification
- Smart Categorization: Automatic feedback classification
Enterprise Automation
- WhatsApp Integration: Instant notifications
- Auto-Processing: Real-time rating calculations
- Scheduled Rewards: Monthly UPI payouts via Cashfree
- Smart Routing: Auto-categorization and assignment
Core Technical Features
1. QR Code-Based Instant Feedback
How It Works:
- Business generates unique QR code
- Customer scans with smartphone (no app required)
- Pre-filled form opens instantly
- Submit in under 30 seconds
- Real-time WhatsApp notification
Benefits:
- Zero Friction: No app download or login
- Offline-to-Online: Perfect for physical stores
- Analytics: Scan count, conversion rate, peak times
- Multi-Location: Different QR codes per branch
Place on: Counters, Receipts, Packaging, Storefronts, Business Cards
2. AI Face Recognition Search
Unique Innovation: FeedoCenter is the only feedback platform in India with face recognition search.
Technology Stack
- face-api.js: TensorFlow.js library
- SSD MobileNetV1: Face detection
- FaceNet: Recognition neural network
- 128-Dimensional Vectors: Face descriptors
Search Process
- Upload photo
- Detect faces (bounding boxes)
- Extract facial descriptors
- Compare with database
- Return ranked matches
Privacy & Security:
Mathematical descriptors only
User opt-out available
Private feedback excluded
GDPR compliant
3. WhatsApp Business API
Automated Notifications
- New Feedback: Instant alerts to owners
- Rewards: Monthly payout confirmations
- OTP: FREE login verification
- Status: Real-time delivery tracking
Marketing Campaigns
- Bulk Messaging: Thousands of customers
- Templates: Pre-approved messages
- Targeting: Filter by activity/rating
- Analytics: Delivery & read rates
Cost Efficiency
₹195/mo
FeedoCenter₹420+/mo
Alternatives₹0
Auth Messages₹2,700+
Annual Savings4. Intelligent Maps (400,000+ Locations)
Engineering Excellence: Handles 400,000+ locations without lag—a technical achievement most platforms struggle with.
Country/State Level
- Cluster markers with counts
- SQL-based grid clustering
- Size proportional to density
- Click to zoom into region
City Level
- Individual location markers
- Viewport-based loading
- Max 500 markers at once
- Dynamic loading on pan/zoom
Technical Implementation:
- Google Maps API: Custom styled maps
- Backend Filtering: Geographic bounds (N/S/E/W)
- Marker Clustering: Groups nearby locations
- Info Windows: Profile details on click
- Mobile Optimized: GPS "Near Me" feature
5. Automated Reward System (Cashfree)
Tiered Monthly Rewards:
Bronze
20-39 feedbacks
₹50
Silver
40-59 feedbacks
₹100
Gold
60-79 feedbacks
₹150
Platinum
80+ feedbacks
₹200
Quality Scoring (60% threshold required):
- Review Length (30%): 200+ chars = 10 pts
- Image Quality (25%): 4+ images = 10 pts
- Completeness (20%): All fields = 10 pts
- Engagement (15%): Likes/responses = 10 pts
- Verification (10%): Verified = 10 pts
Automated Payout:
- 1st of month: Calculate previous month
- Quality check: 60% threshold
- Tier assignment: Determine reward
- Cashfree API: Create beneficiary
- UPI transfer: Money in minutes
- WhatsApp confirmation: Transaction ID
Production Tested: Real ₹1 transfer confirmed. Cashfree v2 fully functional.
Enterprise Automation
Processing
- Real-time rating calculations
- Instant publication
- Auto-categorization
- Sentiment analysis
- Duplicate detection
- Spam filtering
Notifications
- WhatsApp instant alerts
- Email notifications
- SMS integration
- In-app push
- Webhook callbacks
- Custom rules
Analytics
- Real-time dashboards
- Monthly reports
- Trend identification
- Competitor benchmarking
- Sentiment tracking
- CSV/PDF export
Multi-Entity Support
Persons
Professionals, tutors, freelancers, consultants
Businesses
Restaurants, salons, stores, service centers
Organizations
NGOs, companies, institutions, offices
Items
Products with brand & location tracking
Get Started
1
Create Profile
WhatsApp OTP (FREE) or email signup in 5 minutes
2
Generate QR
Get unique code instantly. Download and display
3
Start Collecting
Real-time feedback, WhatsApp alerts, analytics
Transform Feedback into Growth with FeedoCenter
Join thousands of businesses and professionals using India's most advanced feedback management system.
Get Started Today